Refund Policy

Last Updated: June 12, 2026

At Sea Rock Marketing, customer satisfaction is important to us. This Refund Policy explains the circumstances under which refunds may be issued for our digital creative services.

Digital Services

Sea Rock Marketing provides professional image editing, video editing, graphic design, motion graphics, and related digital services. As our services involve time, expertise, and customized work, refunds are subject to the terms outlined below.

Before Work Begins

Clients may request a full refund if the project is canceled before any work has started.

After Work Has Started

Once work has commenced, refunds may be considered on a case-by-case basis depending on the amount of work completed and resources already invested in the project.

Any approved refund may be reduced to reflect work already performed.

Completed Projects

No refunds will be issued after:

• The project has been completed and delivered.

• Final files have been provided to the client.

• The client has approved the completed work.

Revisions

We strive to ensure client satisfaction and provide revisions according to the agreed project scope.

Clients should communicate revision requests promptly after receiving project deliverables.

Additional revisions beyond the original project requirements may incur additional charges.

Non-Refundable Services

The following are generally non-refundable:

• Completed image editing projects

• Completed video editing projects

• Custom graphic design work

• Motion graphics projects

• Thumbnail design services

• Social media creative services

• Rush or expedited service fees

Client Responsibility

Clients are responsible for providing accurate instructions, project requirements, and necessary files before work begins.

Sea Rock Marketing is not responsible for dissatisfaction resulting from incomplete or inaccurate information provided by the client.

Processing Refunds

If a refund is approved, it will be processed through the original payment method whenever possible.

Refund processing times may vary depending on the payment provider or financial institution.

Contact Us

If you have questions regarding this Refund Policy, please contact:

Sea Rock Marketing

Email: searockmarketingllc.1@gmail.com

Website: https://www.searockmarketing.com

We are committed to working with our clients in a fair and professional manner to resolve any concerns related to our services.